Texas Candle Supply Company Policies
PAYMENT: All major credit cards and Pay Pal.
RETURNED CHECKS: Any check returned will incur a $25.00 returned check fee.
TEXAS RESIDENTS: If you are a Texas resident and have a Texas Resale Certificate you may call our toll free number (888) 589-9523 for instructions to send it to us.
ORDERING: We accept phone orders during posted office hours. If after business hours please email us or order through our online shopping cart. Any order received by NOON CDT, will ship same day. Holidays excluded.
SHIPPING: We ship via FedEx & USPS on all packages in the continental United States.
Out of Stock Item: If an item is out of stock we will contact you by phone or email.
CUSTOMER SATISFACTION: Please contact us and we will correct the problem to your satisfaction.
|What we offer our Customers?
Friendly, helpful, courteous
Knowledgeable, accurate, thorough
Able to recommend solutions
Able to anticipate needs
Appropriate appearance and demeanor
Clear descriptions & pricing
Available help, fast service
Quick resolution of problems
LEGAL NOTICES AND TERMS AND CONDITIONS OF USE
Use of this website constitutes your acceptance of the following:
Thank you for visiting the TEXAS CANDLE SUPPLY website. Please understand that all services provided by Texas Candle Supply through this website, including the sale of any products, are provided subject to the following terms and conditions. This website is owned and provided by Texas Candle Supply. In addition, by using this website, whether by purchasing products from our site or by downloading any information or materials from the site or otherwise, you agree that you will be subject to the terms and conditions contained within and elsewhere on this website.
Trademarks and Copyright, etc.
Texas Candle Supply retains all rights to its trademarks, trade names, brand names and other intellectual property, including without limitation Texas Candle Supply and the fragrance names of many of our products, as indicated, all of which are registered and/or common law trademarks of Texas Candle Supply in the United States. These trademarks, with associated service marks, slogans and other Texas Candle Supply product names, logos, service names, icons, and logos are the intellectual property of Texas Candle Supply and all rights are expressly reserved. All Texas Candle Supply trademarks and intellectual property may not be used by any third party without the express written consent of the Company and, without limiting the foregoing, may not be used in connection with any product or service or in any manner that is likely to or may dilute the strength of the trademark, disparage or discredit Texas Candle Supply or its products and services, or cause confusion among customers.
This Website is owned and operated by Texas Candle Supply. The material contained herein, including without limitation all content, logos, icons, site design, text, graphics, audio or video clips and software is the property of Texas Candle Supply and/or its content suppliers and is protected by the trademark, copyright and other intellectual property laws of the United States.
Subject to Change:
Texas Candle Supply may at its sole discretion terminate, suspend or discontinue any aspect of the Website, including the availability of any product or feature. at any time without notice or liability. Texas Candle Supply may also restrict your access to all or any part of the site without notice or liability. Texas Candle Supply reserves the right to make changes or modifications to this Website or to any of the terms, conditions, policies, and disclaimers referenced herein, and to add or remove any portion of the site, including any portion of these Terms and Conditions, at any time, in its sole discretion and without notice. All such changes shall be effective immediately upon posting.
Products and Pricing:
All prices displayed on this site apply only to the products and services available on the site and may not necessarily reflect the prices of such products or services, or similar items, available through our catalogs or retail stores or otherwise. Prices are at all times subject to availability and nothing herein shall constitute an “offer to sell”. We at all times reserve the right to limit the quantity of any item sold or to refuse a requested order altogether. The receipt of an e-mail confirmation of your order is simply an acknowledgement that we have received your requested order and does not constitute an offer to sell.
Without limiting the generality of the foregoing section ( Subject to Change ), the price and availability of any products contained or referenced on this site is subject to change without notice. As noted elsewhere herein, Texas Candle Supply is not responsible for any typographical errors, which specifically includes those relating to price or size of an item.
Return of Fragrance Oils:
As a standard in the fragrance oil industry, we will not accept any fragrance oils returned to Texas Candle Supply (for whatever reason). It is widely known of instances wherein the oils were diluted before returning to vendors.
This site is created and maintained by Texas Candle Supply in the State of Texas. Accordingly, the laws of the State of Texas shall in all events govern any disputes relating to this Website, including those relating to any transaction conducted hereon, and shall likewise govern the terms, conditions, disclaimers, policies and notices contained herein, all without giving effect to any conflict of laws principles. Texas Candle Supply makes no representations as to the compliance of the site or its terms and conditions with any applicable law. If you choose to access the site from outside the United States you do so at your own risk, and are responsible for compliance with all applicable laws. You may not use the site in violation of U.S. export laws.
By using this site, including by virtue of purchasing products hereon, you agree to submit to the jurisdiction of the State of Texas and agree that it shall serve as the sole and exclusive venue for any disputes relating to this site. Any claim or cause of action brought by you with respect to matters related to the site, including these terms and conditions must be brought in a state or federal court located in the State of Texas and must be commenced no later than one (1) year after the claim arises.
If any provision of these terms and conditions is deemed to be void, unlawful or unenforceable for any reason, all other provisions contained herein shall remain in full force and effect. These terms and conditions constitute the entire agreement between the parties relating to this Website and may only be modified by a writing signed by both parties.
Third Party Sites:
As a convenience to you, and for informational purposes only, Texas Candle Supply may from time to time provide links to Websites operated by other entities unrelated to Texas Candle Supply. If you use any such link, you acknowledge that you will be leaving this site to visit another. If you decide to visit any linked site, you do so at your own risk. Texas Candle Supply expressly disclaims any responsibility, liability, warranty or representation regarding any linked site or the information, materials, content, products or services contained in or provided by such site. Moreover, providing such a link in no way implies that Texas Candle Supply endorses or adopts any information, articles, products, services, or other materials appearing on or provided by the linked site, and Texas Candle Supply expressly disclaims any such endorsement.
Disclaimer of Warranties:
THIS SITE AND THE MATERIALS, CONTENT AND PRODUCTS PROVIDED HEREIN ARE PROVIDED ON AN “AS IS “ BASIS. Texas Candle Supply MAKES NO REPRESENTATIONS OR WARRANTIES OF ANY KIND OR NATURE WHATSOEVER, EITHER EXPRESSED OR IMPLIED, AS TO THE OPERATION OF THIS SITE OR THE CONTENT, MATERIALS, PRODUCTS AND SERVICES PROVIDED HEREIN, AND EXPRESSLY DISCLAIMS TO THE FULLEST EXTENT ALLOWED BY LAW ALL WARRANTIES. WHETHER EXPRESSED OR IMPLIED, INCLUDING WITHOUT LIMITATION ALL WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, TITLE OR NON-INFRINGEMENT OR ANY WARRANTY OR REPRESENTATION THAT THE OPERATIONS AND FUNCTIONS OF THIS SITE SHALL BE UNINTERRUPTED OR ERROR FREE OR THAT DEFECTS WILL BE CORRECTED.
Disclaimer of Liability:
In no event shall Texas Candle Supply, or any of its partners, officers, directors, shareholders, employees, agents or representatives, be in any way liable to any entity for any direct, indirect, special, punitive, consequential or exemplary damages or any other damages whatsoever, arising from or relating to the use or the inability to use this site or the content, materials and functions thereof, or of any linked website, or otherwise relating hereto, regardless of whether the same are foreseeable or if Texas Candle Supply was advised of the possibility of such damages.
Payment is to be rendered at time of ordering. We do not extend net terms and we do not accept postdated checks. Payment is offered by using a credit card such as Visa, MasterCard, Discover, American Express or PayPal, or a U.S. based check. Payments are accepted through a third party service and we have no control over the service provided or acceptance of said payment.
Texas Candle Supply